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The Courseware Accessibility Study


Distance Education Survey Results

Seven of the eight participants in the study were blind from an early age.  One of the participants reported not using adaptive because of the cost among other reasons.  They were quite candid in reporting a range of impairments from using a ventilator to having problems with learning too much information at one time.  Most were positive about screen readers, scanners, portable note taking devices, spell checkers, learning disabilities software, and having material in electronic format. They had a mixed reaction to taking advantage of government programs except that mostly they felt that the equipment was up-to-date and the evaluation process was ok.  On the question about the acceptability of employer questions during a job interview most participants thought that an employer could ask about a condition that would affect your ability to do the job.  Interestingly, the participants reported  spending just over three days a week (mean 24.3 hours) on educational activities, which was more than on other self directed activities.   The survey responses are indicated below enclosed in brackets [ ] along with the mean response where appropriate.

(CCE and EvNet)

Please read each question and indicate your response by either checking of the appropriate selection, or by filling in the blank space provided. Unless otherwise specified, please mark only one response per question.

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Part E: Disability Awareness

Enter your Participant ID

1. Do you need any special adaptations to use a computer?

     No

If you answered "NO", skip the next question and go to number 3 ( Jump to item 3)
[6] Yes If you answered "YES", go to the next question, number 2

2. Do you use adaptive computer hardware or software to use a computer
[5] Yes If you answered "YES", skip the rest of this question and go to the next question, number 3 ( Jump to item 3)
     No If you answered "NO", rate your level of agreement with each of the statements below. Use a 6-point scale with 1 equalling disagree strongly, and 6 equalling agree strongly. Please do not leave any items blank that are applicable to you.
I do not use adaptive hardware/software (eg. Braille display, software that enlarges what's on the screen) because:

a. it is unavailable to me

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
[1] 5 agree somewhat
     6 agree strongly


b. it costs to much

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[1] 6 agree strongly


c. I am not interested in using it

[1] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
     6 agree strongly


d. it is too difficult to learn

     1 disagree strongly
     2 disagree somewhat
[1] 3 disagree slightly
     4 agree slightly
     5 agree somewhat
     6 agree strongly


e. it is too expensive to maintain

     1 disagree strongly
     2 disagree somewhat
[1] 3 disagree slightly
     4 agree slightly
     5 agree somewhat
     6 agree strongly


f. I don't know how to use it

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[1] 6 agree strongly


g. the technology makes me anxious

     1 disagree strongly
[1] 2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
     6 agree strongly


h. I am uncertain about where to buy it

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[1] 6 agree strongly


i. adaptive technology I need to use my computer works poorly for me

     1 disagree strongly
     2 disagree somewhat
[1] 3 disagree slightly
     4 agree slightly
     5 agree somewhat
     6 agree strongly


j. it is impossible for me to get it through a government program or an educational institution lending program

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
[1] 5 agree somewhat
     6 agree strongly


k. available computers don't have appropriate adaptive hardware/software on them

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[1] 6 agree strongly


l. other (specify reason below)
[none specified]

3. We would like to know what disabilities/ impairments you have and how long you have had them. Please use the 3-point scale where 1=all or most of my life (before age 10), 2=part of my life and 3=recent (past 3 years)

a. totally blind

[7] 1all or most of my life (before age 10)
     2 part of my life
     3 recent (past 3 years)


b. visually impaired / partially sighted

[3] 1all or most of my life (before age 10)
     2 part of my life
     3 recent (past 3 years)


c. Deaf [none]

1 all or most of my life (before age 10)
2 part of my life
3 recent (past 3 years)


d. hearing impaired / hard of hearing [none]

1 all or most of my life (before age 10)
2 part of my life
3 recent (past 3 years)


e. speech or communication impaired [none]

1 all or most of my life (before age 10)
2 part of my life
3 recent (past 3 years)


f. learning disabled

[3] 1 all or most of my life (before age 10)
     2 part of my life
     3 recent (past 3 years)


g. wheelchair user [none]

1 all or most of my life (before age 10)
2 part of my life
3 recent (past 3 years)


h. mobility impaired (eg. walk with difficulty, use a cane) [none]

1 all or most of my life (before age 10)
2 part of my life
3 recent (past 3 years)


i. difficulty using hands/arms 

[1] 1 all or most of my life (before age 10)
     2 part of my life
     3 recent (past 3 years)


j. health or medically related impairment (eg. diabetes) [none]

1 all or most of my life (before age 10)
2 part of my life
3 recent (past 3 years)


k. psychological or psychiatric disability

[1] 1 all or most of my life (before age 10)
     2 part of my life
     3 recent (past 3 years)


l. other (specify impairment / disability) [(ventilator user), (my disability interferes with my ability to write reports as well slows down my processing speed), (effects coordination ; and language skills like speech and writing . I have problems in learning too much information at one time. I also have trouble with organization.),(I have difficulty with spelling; reading quickly; following complicated instructions), (My limited vision will make taking an on-line course challenging because my eyes get tired after reading a lot and focusing on a screen for a lengthy period of time. Also; a mild paralysis on my left side often means that I type with my right hand only.), (I must use a keyboard to access a computer screen), and (Albinism.) ]



4. Rate your level of agreement with the statements listed below. Use the 6 point scale below, with 1 equalling disagree strongly, and 6 equalling agree strongly. Please do not leave any items blank that applicable to you.

(Please indicate the product names if you know them.)

The following adaptive computer technologies are/could be useful in getting my work done:

a. a screen reader (software that reads what's on the screen)
product name [(Jaws for Windows; WindowEyes or WindowBridge),(I use Zoomtext at 2x mostly for word processing. It is inconvenient with respect to web browsers.)

[1] 1 disagree strongly
[1] 2 disagree somewhat
     3 disagree slightly
     4 agree slightly
[1] 5 agree somewhat
[5] 6 agree strongly
[mean 4.8]


b. software that enlarges what is on the screen
product name 

[2] 1 disagree strongly
[1] 2 disagree somewhat
[1] 3 disagree slightly
[1] 4 agree slightly
     5 agree somewhat
     6 agree strongly
[mean 2.8]


c. a scanner
product name [Zoomtext, Kurzweil 1000 or Arkenstone Ruby or OpenBook]

[1] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
[1] 4 agree slightly
[1] 5 agree somewhat
[5] 6 agree strongly
[mean 5]


d. Braille translation software
product name [DBT (Duxbury Braille Translator)]

[5] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[2]6 agree strongly
[mean 2.4]


e. a portable note taking device (not referring to a laptop)
product name

[1] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
[2] 5 agree somewhat
[3] 6 agree strongly
[mean 4.8]


f. a large screen monitor
product name

[3] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
[2] 4 agree slightly
     5 agree somewhat
[1] 6 agree strongly
[mean 2.8]


g. a Braille printer
product name [Juliette line of Printers; preferably InterPoint embossing]

[5] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[2] 6 agree strongly


h. a spell checker
product name [wordperfect, MS Word]

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
[1] 5 agree somewhat
[6] 6 agree strongly
[mean 5.9]


i. other specialized software for learning disabilities (eg. word prediction)
product name [Word Perfect, screen doors or wivik]

[2] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
[1] 4 agree slightly
[1] 5 agree somewhat
[3] 6 agree strongly
[mean 4.1]


j. keyboard adaptations (eg. sticky keys)
product name

[4] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
[1] 4 agree slightly
     5 agree somewhat
[1] 6 agree strongly
[mean 2.3]


k. mouse adaptations (eg. head mouse, track ball)
product name [head master plus]

[2] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
[2] 4 agree slightly
     5 agree somewhat
[2] 6 agree strongly
[mean 4.0]


l. dictation software (voice recognition software that type what you say)
product name [power secretary]

[2] 1 disagree strongly
[1] 2 disagree somewhat
     3 disagree slightly
[1] 4 agree slightly
     5 agree somewhat
[3] 6 agree strongly
[mean 4.2]


m. voice control software (you give voice commands like "file", "open," -eg. VoicePad)
product name

[2] 1 disagree strongly
[1] 2 disagree somewhat
     3 disagree slightly
[1] 4 agree slightly
     5 agree somewhat
[2] 6 agree strongly
[mean 3.3]


n. having material available in electronic format (eg. books, handouts)
product name

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
[1] 4 agree slightly
     5 agree somewhat
[6] 6 agree strongly
[mean 5.7]


other (specify adaptive hardware / software and product name)
product name

5. Have you taken advantage of a government program to obtain a computer or adaptive computer technologies?

[5]Yes If you answered "YES" skip the rest of this question and ( Jump to item 6)
[3]No If you answered "NO", rate your level of agreement with each of the statements below. Use a 6-point scale like the one above, with 1 equalling disagree strongly, and 6 equalling agree strongly. Please do not leave any items blank that are applicable to you.

I have not taken advantage of a government program to obtain a computer or adaptive computer technologies (eg., Braille display, software that enlarges the screen) because:

a. there were too many restrictions

[1]1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
[1] 5 agree somewhat
[1] 6 agree strongly
[mean 4.0]


b. my own/ my family's income was too high for me to qualify

[1] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[1] 6 agree strongly
[mean 3.5]


c. my disability was excluded by existing programs

     1 disagree strongly
     2 disagree somewhat
      3 disagree slightly
 [1]4 agree slightly
     5 agree somewhat
[1] 6 agree strongly
[mean 5]


d. the waiting period was too long

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
[1] 5 agree somewhat
     6 agree strongly


e. I did not want to tale the required evaluation

[1] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[1] 6 agree strongly
[mean 3.5]


f. I was unaware that there were any programs out there for me

[1] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
[1] 4 agree slightly
[1] 5 agree somewhat
     6 agree strongly
[mean 3.3]


g. I / my family preferred to buy the equipment I needed

[2] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[1] 6 agree strongly
[mean 2.7]


h. the process for applying was too complicated

[1] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[1] 6 agree strongly
[mean 3.5]


i. the equipment I need was unavailable through existing programs

[1] 1 disagree strongly
[2] 2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
     6 agree strongly
[mean 1.5]


j. other (specify reason below)  

[was excluded from getting one from the assistive devices program and am about to apply for one under OSAP]

6. Did you take advantage of a government program?

[3]No If you did not take advantage of a government program, skip the next question, and go to question number 7. ( Jump to item 7)
[5] Yes If you did take advantage of a government program, continue with the next question.

If you answered "Yes", rate your level of agreement with each of the statements below. Use a 6-point scale, like the one above, with 1 equaling disagree strongly, and 6 equaling agree strongly. Please do not leave any items blank that are applicable to you.

My experience with a government program has been that:

a. there were many restrictive rules and regulations

     1 disagree strongly
[1] 2 disagree somewhat
[1] 3 disagree slightly
     4 agree slightly
     5 agree somewhat
[3] 6 agree strongly
[mean 4.6]


b. I had no say in what hardware/software I recieved

[2] 1 disagree strongly
     2 disagree somewhat
[1] 3 disagree slightly
[2] 4 agree slightly
     5 agree somewhat
     6 agree strongly
[mean 2.6]


c. the equipment I received met my needs

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[5] 6 agree strongly
[mean 6]


d. I received excellent training on the technology

[2] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
[1] 4 agree slightly
     5 agree somewhat
[2] 6 agree strongly
mean 3.6]


e. the waiting period was very long

[3] 1 disagree strongly
[2] 2 disagree somewhat
     3 disagree slightly
     4 agree slightly
[1] 5 agree somewhat
     6 agree strongly
[mean 2.0]


f. the program's documentation was unavailable in a format I could read myself (eg. no large print or tape)

[4] 1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
[1] 6 agree strongly
[mean 2.0]


g. the program was flexible in meeting my needs

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
[1] 4 agree slightly
[2] 5 agree somewhat
[2] 6 agree strongly
mean 5.2]


h. contacting the necessary people to discuss my needs was easy

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
[1] 4 agree slightly
[1] 5 agree somewhat
[3] 6 agree strongly
[mean 5.4]


i. the process for applying was complicated

[1] 1 disagree strongly
     2 disagree somewhat
[1] 3 disagree slightly
[1] 4 agree slightly
[1] 5 agree somewhat
[1] 6 agree strongly
[mean 3.8]


j. the equipment I received was up-to-date

     1 disagree strongly
     2 disagree somewhat
     3 disagree slightly
     4 agree slightly
[1] 5 agree somewhat
6[4] agree strongly
[mean 5.8]


k. the evaluation process was unpleasant

[3] 1 disagree strongly
[2] 2 disagree somewhat
     3 disagree slightly
     4 agree slightly
     5 agree somewhat
     6 agree strongly
[mean 1.4]


l. other (specify experience below)

[The process of applying was based on my proving to the school what I thought my computer needs were rather than the counselor working with me to help me understand my computer needs. My counselor was also not very knowledgeable about computers and what the software requirements were, No tech support ]

 

7. Indicate whether you agree or disagree with the following statements

If an employer is interviewing you as new employees or for promotion, they may ask:

a. if you have a disability

[1] agree disagree

b. if you have ever received psychiatric care

[1] agree disagree

c. whether you have a condition that would affect your ability to do the job

[5] agree disagree

d. if you have a condition that should be considered during selection

[3] agree disagree

e. whether you have ever receive worker's compensation

[2] agree disagree

f. whether you use any medications

[1] agree disagree

g. how old you are

[2] agree disagree

h. for the name of your family doctor

[1] agree disagree

i. about your marital status

[1] agree disagree

8. On average, how many hours per week do you spend:

Hours doing light recreational activities (eg. walking, sight seeing, playing board games) [mean 4.7]
Hours playing physical sports (eg. hockey, soccer, basketball, cycling ) [mean 7.5]
Hours involved in community activities (eg. volunteering) [mean 4.2]
Hours in educational activities (taking a course, learning a new skill, teaching, research) [mean 24.3]
Hours with family (eg. at home with your family, family activities) [mean 15.9]
Hours with friend (eg. visiting others or entertaining other at your home) [mean 6.0]
Hours in doing individual activities (eg, reading, watching television, computer games) [mean 14.9]
Hours in other activities (specify below) [7 hrs]
[(knitting; sewing and listening to music). (wheel trans; too many to count)]